Action Types

Choose an Action

One User Action API accepts different types of interactions. Your ActionKey selects the ActionType; changing a payload field does not change its type. The public catalog contains the following five types.

Find an action Context

5 published ActionTypes

Guide	ID	Purpose	Products	Availability	Try it
PhoneCall	7	An inbound telephone interaction identified by its caller and dialed number.	Intelligent Call	Published Provisioned ActionKey required	Explorer profile
WebVisit	14	A visit to a web experience, with destination context and available identity signals.	Intelligent Page	Published Provisioned ActionKey required	Explorer profile
Session Disposition `Disposition`	19	An outcome reported for a session or interaction.	All products	Published Provisioned ActionKey required	Explorer profile
AppVisit	21	An interaction with an application identified by its provisioned ActionKey and agreed context.	Intelligent App	Published Provisioned ActionKey required	Explorer profile
TVTouchpoint	25	A TV-related touchpoint, correlated with the configured campaign and destination context.	Intelligent TV	Published Provisioned ActionKey required	Explorer profile

Delivery and Output

The guides document the shared API submission format. For other delivery methods, use only the methods agreed for that integration; Disposition also has email onboarding instructions. Results and supported outputs depend on the ActionKey, model, and product configuration.

Catalog publication and Explorer coverage are separate from production provisioning. An Explorer profile supplies example inputs; it does not authorize a key or establish end-to-end acceptance.

Need a Different Action?

Intelligent API helps integrators plan the right action for their use case. Request a call before choosing an unsupported type.